Terms of Service

1. The service

CycleClient is a web scheduling platform for recurring-revenue businesses, with automatic confirmations and reminders, client records, reports and subscription billing. We may evolve, add or discontinue features over time.

2. Eligibility and account

You must have legal capacity to contract and use the platform for professional purposes. You are responsible for keeping your credentials safe, for all activity on your account, and for providing true and up-to-date information.

3. Free trial and subscription

We may offer a trial period. When you subscribe, you take a recurring plan (monthly or yearly) per professional, which renews automatically at the end of each cycle until cancelled. Payments are processed by Stripe.

4. Prices, billing and taxes

Applicable prices are shown before you subscribe. Billing occurs at the start of each cycle. Amounts may include taxes as required by law. Payment failure may lead to suspension of access after notice.

5. Cancellation and refunds

You may cancel at any time; access remains until the end of the cycle already paid, with no further renewal. As a rule, there is no refund for periods already started. For online purchases, you may exercise the 7-day right of withdrawal under Brazilian consumer law.

6. Price changes

We may change prices and plans. Changes affecting an active subscription will be communicated with reasonable notice and take effect in the next cycle; if you disagree, you may cancel before renewal.

7. Acceptable use

You may not, among other things:

• Use the platform for illegal purposes or to violate third-party rights.
• Send spam or messages without a legal basis and recipient consent.
• Attempt to bypass security, access other businesses' data or overload the service.
• Resell or sublicense access without authorization.

8. Messages to your clients

Confirmations and reminders are sent on your instruction. You are solely responsible for having a legal basis and consent from your clients to contact them, and for complying with messaging platform rules (for example, WhatsApp policies). Delivery depends on external providers and may carry a per-message cost where applicable.

9. Your data and your clients’ data

You are the controller of the data you enter and declare you have a legal basis to process it. Processing by CycleClient follows the Privacy Policy. You keep ownership of your content and grant us only the license needed to operate the service.

10. Intellectual property

The platform, the CycleClient brand, the software and materials are owned by or licensed to us. These Terms do not transfer those rights; they grant only the right to use the service while the subscription is active.

11. Third-party services

The service integrates providers such as Stripe (payments) and Meta/WhatsApp (messaging). Use of those features is also subject to the respective providers’ terms, over which we have no control.

12. Availability

We aim for high availability, but the service is provided "as is" and "as available", without warranty of uninterrupted or error-free operation. We may perform maintenance and updates.

13. Disclaimer of warranties

To the maximum extent permitted by law, we make no implied warranties of fitness for a particular purpose or of commercial results from use of the platform.

14. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, consequential or lost-profit damages, or loss of data. Our total liability, where applicable, is limited to the amount you paid for the service in the 12 months before the event.

15. Indemnification

You agree to indemnify us against third-party claims arising from misuse of the platform, the content you enter, or breach of these Terms and applicable law.

16. Suspension and termination

You may close your account at any time. We may suspend or terminate accounts for non-payment or breach of these Terms, preferably after notice, retaining data for the legal period.

17. Changes

We may update the service and these Terms. Relevant changes will be communicated in the platform; continued use after they take effect means acceptance.

18. Governing law and venue

These Terms are governed by the laws of Brazil. The consumer’s domicile is the elected venue for disputes, save for legal exceptions.

19. Contact

Questions about these Terms: [email protected].